Skip to main content

MultiDev Systems Training Syllabus

System Overview​

Core Applications​

Point of Sale (POS)​

  • Transaction Management
    • Basic operations (sales, returns, voids)
    • SKU lookup and management
    • Customer service functions
    • Payment processing
    • Special operations (repairs, registry)

Sales Audit​

  • Transaction review and corrections
  • Tender reconciliation
  • Deposit tracking
  • Digital receipt management
  • Final posting procedures

Inventory Management​

  • Product Operations
    • Vendor/SKU creation
    • Purchasing and receiving
    • Quality control
    • Returns management
    • Sample and scrap handling

Treasury​

  • Daily register reconciliation
  • Tender tracking
  • Bank receipt reconciliation
  • Integration tools

Accounts Payable​

  • Vendor management
  • Invoice processing
  • Payment operations
  • Credit handling p- Reconciliation procedures

General Ledger​

  • Journal management
  • Transaction posting
  • Period closing
  • Financial reporting

Training Structure​

Session Format​

Delivery Methods​

  • In-person training
  • Zoom sessions
  • Recorded presentations
  • Interactive workshops

Documentation Resources​

  • Application flowcharts
  • User manuals
  • Training videos
  • Process documentation

Support Infrastructure​

User Management​

  • Login credentials
  • Role assignments
  • Security partitions
  • Access levels

System Utilities​

  • Report generation
  • Import/export tools
  • Integration management
  • Archive access

Special Functions​

Document Management​

  • Printing protocols
  • Filing systems
  • Archive management
  • Historical data access

Integration Points​

  • Payroll systems
  • Fixed asset tracking
  • E-commerce platform
  • Image management

Environment Access​

  • Production system
  • Test environment
  • Training sandbox
  • Documentation portal

Application Details​

POS Operations​

Transaction Processing​

  • Sales entry
  • Returns handling
  • Void procedures
  • Tender management
  • Customer lookups

Special Functions​

  • Jewelry repair tracking
  • Registry management
  • Credit insurance
  • Transfer processing
  • Commission calculation

Inventory Controls​

Stock Management​

  • Minimum/maximum levels
  • Allocation procedures
  • Transfer processing
  • Memo tracking
  • Physical inventory

Costing Methods​

  • WAC calculations
  • LIFO/FIFO tracking
  • Cost adjustments
  • Pricing tiers

Note: Access to specific functions may require additional training and security clearance. Some features may be restricted based on role assignments.

Last Updated: February 5, 2025